Our Trip Planning Process

First, we want to get to know our clients. What thrills them? What warms their hearts?  Any special celebration? Then we will define a few parameters like who are travelling, when & where they would like to go and the budget in mind. Together we'll brainstorm ideas for the trip of our client's dreams.

After an inspiring meeting between us, we'll put together the framework with a nominal consultancy fee. That means we'll do all the legwork for you – make the calls, check availability, and put together an initial estimated cost. We design a bespoke brief itinerary showing places, experiences & more!

We'd love to know what you thought about the itinerary – what delighted them and what didn't impress them as much. Whatever the case, we'll work with you to sort out all the puzzle pieces and ensure our client is absolutely thrilled with the end result. Nothing is final until you give us the green light.

Once our client is smiling from ear-to-ear and ready to sign on the dotted line, we'll send you a booking form and collect a confirmation deposit, which varies according to where they're going and also provide the option payment plans. Once we have everything squared away, we'll provide our client with all the resources needed to help them prepare for the trip.

As our client's trip draws near, a few thoughts or concerns might pop up, we are always available to help you. We'll provide recommendations on everything from what to wear on safari to where to find some of the rarest wines in the world. Our phone lines are open to you around the clock. If something doesn't go quite right, give us a call and we'll resolve it immediately.

When clients have arrived home safely, and they can't wait to tell you all about their trip. If you don't mind, we'd love to hear about it too! We'll also send along a guide showing how they can review us online. After that, we'd love to stay in touch. Sign up for our newsletter so you can stay up-to-date on the latest worldwide news and Optimal Travel specials.